Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Provide consultation/expertise on risk identification, compliance, process improvement and quality assurance to stakeholders for mitigation and adequate risk treatment. Front all internal and external audits issues for the department and ensure audit action items are closed appropriately and promptl