Ameriprise Financial Services, Inc. has an exciting opportunity to join our team! Looking for a Customer Experience Analyst to join an award-winning team, focused on improving the advisor and client experience. Our CX, Data & Analytics team has built our program from scratch and is looking to further expand into customer journey mapping and tool experience while utilizing data visualization. We work across the business to drive improvements and improve the customer experience. The Business Analyst II will support business decision-making by providing financial or statistical analyses that lead to solutions for business issues, making recommendations for action as appropriate. Support projects from design through implementation and monitoring. Be the liaison between business le