About the role: Individually Managed Accounts Specialist is a role providing technical support within IMA team. Additionally, the person performs the duties of Senior IMA Accountant. The person performing the duties on the IMA Operations Specialist position should possess a deep knowledge of IMA processes. Main responsibilities include providing support to the team members regarding the processes, resolution of exceptions, issues and/or their appropriate escalation as well as providing leadership and direction to the team members, in both quality of service and communication with internal and external clients and other supporting departments. IMA Operations Specialist is a person open on collaboration, client-oriented, accurate, quick-learner and focused