Responsibilities: Assist to formulate outsourcing and collection management strategies Processes optimization and increase productivity Executing asset recovery and debt restructuring strategies Formulate, track, evaluate and fine-tune the asset recovery strategies Handling customer complaints, including investigations and submitting report Performs other duties as assigned Requirements: Degree holder, preferable in Business Administration /Economics or related disciplines At least 8 years' experience in credit / financial analysis, preferably with debt collection experience Knowledge of credit card products and relevant regulatory requirements Accura