We are seeking an experienced Finance Leader who can design, refine, and execute scalable systems and processes within our Order-to-Cash (O2C) cycle. This role is not about chasing invoices, it’s about building a robust framework that ensures accuracy, efficiency, and reliability across financial operations. You will lead a small team focused on invoicing, billing inquiries, and past-due resolution, while driving systemic improvements that improve cash collection on recurring revenue streams.

Essential Duties and Responsibilities:

Architect and enforce commercial controls: Develop and communicate policies for commercial transactions that balance deal velocity with strong internal controls.

Optimize invoicing processes: Ensure all orders are invoiceable, resolve exceptions, and enforce cutoff timelines to meet close requirements.

Drive systemic improvements: Partner with Sales, Client Success, and Systems teams to identify root causes of billing issues and implement long-term fixes.

Establish monitoring cadences: Track stalled invoices, blockers, and escalations; implement controls for credit memos, credit holds, refunds, and corrections.

Enhance data integrity: Collaborate across departments to improve data hygiene and reduce defects impacting invoicing and collections.

Manage risk and compliance: Review receivable write-offs, enforce collection processes, and escalate accounts past due for suspension.

Standardize commercial terms: Work with Sales and Client Success to reduce DSO and improve contract consistency across customer cohorts.

Leverage technology: Utilize ERP, CRM, and middleware tools to automate workflows and improve reporting accuracy.

Commission and accrual management: Calculate attainment, post accruals, and manage payout processes.

A Typical Day Involves

• Managing staff to assure timely billing and cash applications.
• Coordinating responses and escalations to resolve past due accounts.
• Optimizing business processes to reduce invoicing and collection cycle times.
• Maintaining systems to capture and communicate the company’s commercial success.
• Working with commercial teams to reduce the time collecting from customers.

• Strategic mindset: Ability to distinguish between edge-case transactional issues and systemic process gaps.
• Leadership experience: Proven ability to lead teams and influence cross-functional stakeholders.
• Process design expertise: Skilled in building scalable systems, policies, and controls that align with growth objectives.
• Technical proficiency: Healthy familiarity with NetSuite, Stripe, LeapFin, and CRM/ERP systems.
• Analytical capability: Strong understanding of internal controls, risk mitigation, and financial systems optimization.
• Experience: Minimum of 10 years in finance or accounting with deep knowledge of O2C cycles; MBA or CPA preferred.
• Communication skills: Ability to articulate complex issues and gain buy-in for change initiatives.
• Automation and improvement: Demonstrated success in process improvement and leveraging technology for efficiency.

About Smokeball

Smokeball Inc is a fast growing vertical SaaS company concentrating on delivering digital solutions to the way law firms work.

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