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The Primary responsibility of this position is to advise students and parents about financial aid programs and eligibility requirements, determine financial aid eligibility based on federal, state, and institutional policy/regulations, and administer specific financial aid programs.
Principal Duties and Responsibilities
Provide continuous financial aid assistance and counseling services on a daily basis to students, parents, university staff and others regarding financial aid policy and processes through email, telephone, in person, presentations, and social media.
Review financial aid applications, determine eligibility, and award aid.
Administer Federal, State, and institutional financial aid programs.
Review and interpret regulations in reference to financial aid awarding requirements, to ensure continued eligibility.
Prepare and assist in the preparation of various reports.
Visit secondary schools, community colleges, and community groups to promote and explain the University's financial aid program.
Review and interpret regulations in reference to financial aid awarding requirements.
Represent the Office of Financial Aid to one or more University departments and offices.
Adhere to any and all NCAA, Mid-American Conference and Eastern Michigan University policies, rules, regulations, and operational procedures.
Perform related departmental duties as required.
Minimum Qualifications:
A Bachelor's degree is required.
Knowledge of Microsoft Office Suite is required.
Ability to demonstrate critical thinking skills and use professional judgment in order to determine financial aid eligibility and award financial aid, is required.
Ability to communicate effectively both orally and in writing is required.
Ability to work evenings and weekends during certain times of the year is required.
One year of direct financial aid office experience is required.
Preferred Qualifications:
Knowledge of Access, Crystal Reports and SCT Banner is strongly preferred.
Knowledge of the University's Red Flags Rule and Identify Theft Prevention Policy and Procedure.
Since its inception, Eastern Michigan, first as a Normal School, then as a College and finally as a University, has grown and developed to respond to the ever-changing needs of society. Over the years, EMU has educated thousands of sons and daughters of Michigan, the nation, and the world. The University currently serves 23,000 students who are pursuing undergraduate, graduate, specialist, doctoral and certificate degrees in the arts, sciences and professions. In all, more than 200 majors, minors and concentrations are delivered through the University's Colleges of Arts and Sciences; Business; Education; Health and Human Services; Technology, and its graduate school. Eastern Michigan's exceptional faculty, students and alumni include CEOs from major businesses; a National Student Teacher of the Year, National Teacher of the Year, numerous Fulbright Scholars and Milken Family Foundation National Educators award winners; and several Michigan Teachers of the Year.